Short link features

Question 1

What are Webhooks?

Accepted Answer

Webhooks push a JSON payload to an endpoint you control the moment something happens, instead of you having to poll the API for changes.You can subscribe a webhook to any of these events:Link created – fires when a new short link is created on your accountLink visited – fires on every click of your short links, with country, city, referrer, device and browserMonitor is down / Monitor is back up – fires when one of your uptime monitors changes statusEvery request is signed with a secret unique to that webhook, sent in the X-Nobiscum-Signature header as an HMAC-SHA256 hash of the JSON body, so you can verify the request actually came from us before trusting it.How to add a webhookOpen Tools in the sidebar and click Webhooks.Click Add Webhook.Enter the URL that should receive the events and select which events you want to subscribe to.Save, then use Send Test Ping on the webhook to confirm your endpoint receives it.Each webhook keeps a short delivery history (event and HTTP response code) so you can confirm your endpoint is actually receiving what you expect.

Question 2

Every link seems to have its own QR code. Is that automatic?

Accepted Answer

Yes. You don't need to create it separately: every short link you make automatically gets its own matching QR code, ready to download or share right from the link's page, in addition to any standalone QR codes you create yourself.

Question 3

Are my links scanned for malware or phishing?

Accepted Answer

Yes. Destination URLs can be automatically checked against malware and phishing databases at the time a link is shortened, when it's clicked, and periodically afterward, to help keep both you and your visitors safe from malicious sites.If a link you're trying to create or share gets flagged, it's because the destination matched a known threat database, not a random error, and you'll need to point it somewhere safe to proceed.

Question 4

What's the difference between archiving and deleting a link?

Accepted Answer

Archiving hides a link from your main links list and stops it from being actively promoted in your workflow, but keeps it fully intact, its history, stats, and settings are all preserved, and it can be unarchived at any time.Deleting is more permanent removal from active use. If you delete something by mistake, check the recycle bin feature described below before assuming it's gone for good.

Question 5

Can I add UTM parameters or other tracking tags to my links automatically?

Accepted Answer

Yes, using the Parameter Builder when editing a link. You can add custom parameters, like utm_source, utm_medium, or any other key/value pair, and they'll be automatically appended to the destination URL every time someone clicks, without you having to build the full tracking link by hand.

Question 6

What is "Frame" mode when redirecting a link?

Accepted Answer

By default, a short link redirects visitors directly to the destination URL, and the address bar updates to show that URL. Frame mode instead keeps your short link's address showing in the browser while displaying the destination page inside it, so your link stays visible the whole time.If a destination site blocks this kind of embedding for security reasons, we automatically detect it and fall back to a normal direct redirect, so visitors are never stuck on a broken page.

Question 7

Do you have a WordPress plugin?

Accepted Answer

Yes. Our WordPress plugin lets you shorten links right from the WordPress editor using a simple [shorturl] shortcode, no setup required since your API key comes pre-configured in the download.To install it, download the plugin file, go to WordPress Admin, then Plugins, then Add New, then Upload Plugin, and upload the provided zip file. Every link created through the shortcode is saved to your account automatically. Since the plugin file contains your personal API key, only install it on sites you control and never share the file with anyone you don't trust.

Question 8

Can I shorten links directly from my iPhone or iPad?

Accepted Answer

Yes, using our Apple Shortcut. Once installed, you can shorten any link in three ways: tap the share icon in Safari while browsing a page, say "Hey Siri, Shorten Link" after copying a URL, or long-press any link in any app, tap Share, and choose "Shorten Link."In every case, the short link is created in your account and copied straight to your clipboard, ready to paste, no need to open a browser or app first.

Question 9

Can I tag my links to organize them?

Accepted Answer

Yes. You can add free-form tags to any link, just type in words that make sense to you, like "instagram", "q3-launch", or "client-acme", separated by commas.Once tagged, you can filter your links list by tag to quickly find everything related to a topic, campaign, or client, without needing to set up a formal folder structure.

Question 10

Can I create or update many links at once?

Accepted Answer

Yes. Instead of creating links one by one, you can import a CSV file with a batch of URLs and have them all shortened in one go, which is handy when migrating from another tool or launching a large campaign.You can also export your links as a CSV for your records, or export an individual link's statistics as a branded PDF report to share with clients or your team.

Question 11

Can I send visitors to different pages depending on their location or device?

Accepted Answer

Yes. Under a link's targeting options, you can set different destination URLs based on the visitor's country or state, their device type (mobile, desktop, tablet), or their browser language. You can also combine several conditions at once for more precise rules.If none of your rules match a visitor, they're simply sent to the link's default destination, so nobody ever hits a dead end.

Question 12

Why does my link show a custom title, description, and image when shared on social media?

Accepted Answer

That's controlled by your link's meta tags. When editing a link, you can set a custom title, description, and preview image (the same info platforms like Facebook, Twitter, or WhatsApp read to build a link preview card).This means you can control exactly how your link looks when someone shares it, instead of relying on whatever the destination page happens to show.

Question 13

What is A/B testing (link rotator) and how do I set it up?

Accepted Answer

A link rotator lets one short link send traffic to several different destinations, split by percentage. For example, you could send 50% of clicks to Landing Page A and 50% to Landing Page B to see which one performs better.Each variant gets tracked separately in your link's statistics, so you can compare click performance side by side and decide which version to keep.

Question 14

What is Deep Linking?

Accepted Answer

Deep Linking makes your short link smart about where it sends mobile visitors. Instead of one destination for everyone, you set separate URLs for iOS and Android, so an iPhone user is sent straight to your App Store listing while an Android user lands on Google Play.You can also set a fallback web URL for anyone on a desktop, so every visitor ends up somewhere relevant, not just a generic page.